Contact Us
Briarcliff Pediatrics
2849 Henderson Mill Road
Suite A
Atlanta, GA 30341
Telephone: (770) 939-7676
Fax: (770) 939-7620
Contacting Our Office
If your child has a life-threatening emergency, please call 911. If your child has an acute illness or minor emergency, please call our office to schedule a same day appointment. If the need arises, Dr. Deeb is also available for suturing most lacerations in the office, rather than having to refer you to an emergency room.
Most problems and concerns should be able to be discussed during office hours. To reduce interruptions of patients being examined, our nurse or administrative assistant will convey your message to the doctor. If Dr. Deeb is not currently with a patient, he may be able to speak with you directly. Often times, our nurse will relay information from the doctor back to you, in order to give you accurate medical advice as quickly as possible. If you must speak with the doctor, he will be glad to return your call as soon as possible, or after the office has closed.
If you are calling the office for prescription refills, please call during normal business hours so that we may have access to your child's medical records. Refills will be made during regular office hours only. We do not prescribe antibiotics over the phone without having examined your child.
After Office Hours
After regular business hours, we have a telephone answering service, which receives our calls. A nurse from Children's Healthcare of Atlanta will receive your message and return your call. The nurses are highly experienced and work with physician-developed protocols. Most phone calls are comfortably handled by the nurses. Occasionally, the nurse or you may choose to have the doctor on call paged, for very difficult cases.
In certain instances, you may be advised to take your child to an urgent care center or an emergency room. Please check with your insurance carrier for which facilities you are covered for. If you are referred to a Children's Healthcare of Atlanta facility, please contact our office the following day, so that appropriate follow up care may be arranged.